Is it safe to shop on Mudah.my?

Mudah is an advertisement site and does not offer any kind of shopping experience. No, forget about safe shopping without being scammed. If you’re purchasing without thinking twice on Mudah, you will eventually end up being conned.

2 months ago I got conned exactly RM1750 to a fucking guy who claim to sell his used 13” MacBook Air. I was stupid, fucking stupid to fall for the too-good-to-be-true offer.

What’s the fucking big deal to lose RM1750? The fucking big deal here is that, All these fucking conman is a bunch of daredevil and Malaysian authority seems to be helpless. I have spoken to the inspector and officer from consumer tribunal, this is an ongoing issue that will not get solved easily.

Featured item on Mudah turn out to be a fraud

I saw Mudah happily publishes a fun fact: “meet our ad checking team!” I am glad they start the initiative to protect the buyers but is this enough? Will this deter fake ads on Mudah?

MudahMY Fun Fact ad checking team

I wish this is a responsibility of any online company to protect their customers from harm; I want to dream that Malaysian government takes stern action on any online company for neglecting their responsibilities, with highest fraud cases as a gauge and a way to start investigating and implementing procedures to minimize customer being a victim of fraud from visiting sites like Mudah and others.

MudahMY reminder notice

A message like the above won’t help much. Customers trust the site not the notice at the very bottom of the page! If the majority online community does not read T&C, do not expect they will read this message. A better implementation is much needed.

It all came down to “shop at your own risk” and I am sadden by this whole ordeal. Malaysian in general is known to be friendly and trustworthy but it seems the bad guys take advantage of this friendliness and trust.

Leave your comment below if you want to share your similar ordeal.

Update 21st September 2015: Beware of the following accounts use for fraud

  • MUHAMMAD SAJJAD 05150238040 HONG LEONG BANK (30 Aug 2013/MacBook Air scams)
  • Muhammad Imran bin Abdullah 1128 9309 2885 Maybank (21 Nov 2013/samsung note 3 scams)
  • A/C: 7600662183 , CIMB BANK , Muhammad Sajjad Bin Abdulshakoor (MyPR: 770826915323) YTL Employee ID: 960205 , ADDRESS: No. 68 jalan Takong Datok, 33300 Gerik, Perak. (23 Feb 2014)
  • CIMB BANK 7052526535 DAVID FRANCIS (10th Dec 2014/swiss watch scams)
  • TEH POH LING TAN LEE HOCK CIMB BANK ACC : 7055­1757­67 (Air-conditioner scams)
  • shahrul khairi bin Ahmad cimb bank account mohamad alif bin fazilah 7608166257 (3rd Jan 2015/ MacBook Pro with retina scams)
  • LEE SING HOOI HEONG LONG BANK ACC 15050122304 (18th Jan 2015/laptop scams)
  • Encik Felix Peter Vijaya K Bank Islam 11013025705787 (11th Feb 2015/Hard Disk 2TB scams)
  • Badri Bin Mamat Akaun No: 7011037425 I/C No: 740817-71-5099 (24th April 2015/Samsung Galaxy s6 scams)
  • Kader Maiden Bin Mohamed 681030106663 BSN 101262900013862 (21 Aug 2015/ iPhone 6 Plus scams)
  • YUVARAJAN A/L GANASAN CIMB ACC: 7602314599 (14 Sep 2015/ Moto G scams)
  • Syarifah Zurhana Nur Maybank : 155023338742 (21 Sep 2015/ Nintendo 3ds xl scams)

Know the Fraudsters

These are red flag indicators that you are dealing with fraudsters;

  • Seller always seems to be in a rush. They create urgency by telling you the item probably will be sold soon because he/she received many calls.
  • Seller DID NOT have any internet presence. Do a search on social networks, example; Facebook with name and email. You will notice they do not own any profile.
  • Seller calls you “bro or sis” for no apparent reason. Malaysian generally a very polite and friendly people. Fraudster abuse this friendliness by cheating your money. Be mindful when people call you bro or sis when they try selling you something.
  • Watch out for item with no extra charges. Example; Courier service charges.
  • Watch out for seller promises to use expensive courier service like DHL.
  • Watch out for items half the price of the original market value. (This is to trick you into thinking that you really found a high value items with a super cheap price)
  • Watch out for seller’s location and the language spoken. (You can tell by the slang if seller are from the said location)
  • Watch out for seller’s name, the bank account’s name and the language spoken. (You can tell by the slang if the seller is a Chinese, Indian, Malay or others)
  • Watch out for high ranking seller’s identity. Is he/she a higher ranking individual? Someone who deals with higher ranking individual? Example, working for Kastam, LHDN, Marine, dealing with oil & gas and etc… 9 out 10 are false identity.
  • Watch out for payment/ transaction that are made one or two days before the weekend/holidays started. Fraudster fixed their modus operandi on weekends to avoid buyer suspicion. (If you thought your package would arrive on Tuesday (send out on Monday) the bad guys already run away with your money without your notice for the pass 5 days.)

You can help update this list by sharing your fraud experience below.

Thank you

Sent from my iPad

204 responses to “Is it safe to shop on Mudah.my?”

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  1. Careful with this scammer too
    here it the phone number 60 12-821 7548.
    Picture of a woman but when call it is a man voice. Doesn’t speak properly but sounds life south african
    Ask me to pay Rm 300 before his transaction of my product I am selling to him can go through. A product worth less than Rm 300. Agent fee he says.
    Agent name is Mohd Fairuz Idham Bin Kamal Faizal
    But email is Toheeb Yisa scotiabank,
    And Buyer email is Davidautum1997@gmail. But account owner is Yew Lee. Very confusing.
    Please be careful as this was auto response email promising Rm 1000 while I selling below 200. Threaten with FBI, when I refuse then send me FBI tag with picture of an actor pic from Supernatural tv series.

  2. i knw a scammer
    his name is mUHD Asyraf Azlan
    i got cheated today for RM130
    i know whre he is now
    PM me

  3. Hi all,

    Found this site after being scammed last week from mudah with an ad of a car selling below market. Was too eager to get it, hence bank in a booking for 500. After that..gone.

    Thinking about a police report, they dont bother much n decided to hunt him by myself. With ic no, a lot of info can be retrieved…lambat laun akan ketemu jua.

    Its only 500, if i find him & can’t get my money back, then his 5 fingers are going to be as cheap as 100 each.

  4. I had this weird email from mudah.my informing me that i had successfully placed an item for advertisement when i cant remember if i even open an acc with mudah. Turn out somebody log in using my gmail address. Does this mean my email being compromised? I had checked my gmail device log and everything looks normal + I even got this 2 step security login. Puzzles me until now and also successfully making me paranoid.

    • Hi,

      likely someone type in the wrong email address or some scammer try to use other people’s email to place and add.

      You can delete the ad by following the mudah link that were send to you via email.

  5. A guy ws me said that he interested with what i sell(( i sell kain batik)). He also told that he from Glasgow and ask me to pos it to his friend , from kedah. Then I asked for his friend’s details.

    Name: Muhammad Akmal Aliff Bin Abd Rahman
    Address: No 1748 lorong kempas, 7/2b taman kempas sungai
    state:Kedah
    City: Sungai petani
    Country: Malaysia
    Zipcode:08000

    Bcs his number is a bit weird so i look up his friend’s details. Guess what, someone who also got scammed post exactly the same details. I already deleted our conversation. So to either buyer or seller out there, please beware. Always look up their details such as name, phone number, address and most secure their account number.

    • Don’t know why all the scammer ask seller to send to Kedah. Every time, someone call you and say please send to “somewhere” it’s a scam. If it says “send to Kedah” double confirmed it’s a scam.

      Sigh

  6. I
    came across this ad “Britax Advocate Clicktight With ARB” RM1400
    (shipment add RM100) by Kizy Mum on 6th Jan 2017, with the contact
    number 0165073940. The post seems to be park under Pro Niaga.

    have
    a chat with the merchant in whatsapp and it was promising, showing the
    actual product and packaging, hence i bank RM1500 to his bank account
    111252037939 Maybank on 6/1/2017 with the name Amy Anak Nosen.

    Item was promised to ship on friday, it never happen. On saturday it never happen.

    He then told me no stock, hence i request a refund of the money. He agreed
    but at this point of time, he still have not refund the money.

    I did a search on the product and the company name again, seems all the ads has been removed.

    I believe that Pro Niaga accounts was vetted by Mudah, sad to say Pro Niaga account are scammers as well.

    Mudah will just wash hand and ask you go report and suck it up. Is your own problem and they are just platform provider.

    • Yes. Mudah will give you the standard reply and will not do anything about it. they are well covered by their user term use. The T&C allow them to wash hand.

  7. I was cheated yesterday by a person selling samsung j7 cellphone. I transferred the money to his account but he did not ship the item and blocked me. but his phone is open and he is continuing cheating ppl with the same item selling to other people i ask my friend to check he is still dealing it.

    Name: Mohd Faridzol bin Abdul Ghani
    May Bank
    Acc No: 505176518110

    Name: Mohd Faridzol Bin Abdul Ghani
    Public Bank
    Acc No: 4788822741.

    • Please do a police report and than send a report copy to the bank and Mudah for them to take action on the account.

      This is a problem without solution. We can only hope for the best.

    • Can i have that cheater mobile number? I have same case like you.. Maybe we are looking same person !!! Might share?

  8. Sony Xperia Z3
    3GB RAM, 16GB ROM

    **STGeT TeleMobile**
    HUBUNGI KAMI SEGERA : 018.946.2260

    ====================================
    **11.00 pagi – 8.00 malam**
    – NO BOOKING, NO RESERVATION
    ====================================

    WALK-IN*POS/KURIER*(FREE)
    1) Boleh dihantar ke mana-mana negeri dalam
    Malaysia
    2) Melalui perkhidmatan POSLAJU/SKYNET
    3) Tracking Number akan diberi
    4) Akan sampai dalam masa 1-2 hari bekerja sahaja

    Untuk maklumat lanjut : 018.946.2260
    RM 550
    Read more at http://www.mudah.my/Sony+Xperia+Z3+Ori-51344205.htm#MoLs8OIiTlP5Hq6C.99

    this bullshit name is YUVARAJAN A/L GANASAN CIMB ACC: 7602314599
    #STILL ACTIVE..please do it somtehing with this bullshit.

    • *die mmg kaki penipu..mgu lps ade beli z3+ smpi hr ni x smpi brg,lps byr 4hri syp kmudian ade msg ckp sory delay ade problem lh.ckp tggu next delivery then nk refund klu xdpt,tggu2 xde jgk mcm dprmainkan.msg whatsapp x aktif line pun ttp.pndai jnji pndai mcm2 alsan emergency balik ipoh lh xde kt kedai..despatch ade mistake lh..ingt aku ni ape..tggu aku viral ic ko..

  9. Name: Yew Wei Cheak
    Tel: 0122791705
    Maybank: 1142 7221 0670
    ZTH ID: alan2011
    his mudah link: http://www.mudah.my/alanyew

    irresponsible and not trusted seller. post faulty new item, and insist no issue with the item, coz it is new. did not want to refund or replace.

  10. Beware of a PS3 game seller named Afiqqz. Location in Selangor but item delivered from Slim River, Perak. Apparently the item was delivered but not as I ordered. Try to contact the guy to exchange/return but no respond. Lesson learned, it was the 1st & the last time to buy in Mudah.

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