Is it safe to shop on Mudah.my?

Mudah is an advertisement site and does not offer any kind of shopping experience. No, forget about safe shopping without being scammed. If you’re purchasing without thinking twice on Mudah, you will eventually end up being conned.

2 months ago I got conned exactly RM1750 to a fucking guy who claim to sell his used 13” MacBook Air. I was stupid, fucking stupid to fall for the too-good-to-be-true offer.

What’s the fucking big deal to lose RM1750? The fucking big deal here is that, All these fucking conman is a bunch of daredevil and Malaysian authority seems to be helpless. I have spoken to the inspector and officer from consumer tribunal, this is an ongoing issue that will not get solved easily.

Featured item on Mudah turn out to be a fraud

I saw Mudah happily publishes a fun fact: “meet our ad checking team!” I am glad they start the initiative to protect the buyers but is this enough? Will this deter fake ads on Mudah?

MudahMY Fun Fact ad checking team

I wish this is a responsibility of any online company to protect their customers from harm; I want to dream that Malaysian government takes stern action on any online company for neglecting their responsibilities, with highest fraud cases as a gauge and a way to start investigating and implementing procedures to minimize customer being a victim of fraud from visiting sites like Mudah and others.

MudahMY reminder notice

A message like the above won’t help much. Customers trust the site not the notice at the very bottom of the page! If the majority online community does not read T&C, do not expect they will read this message. A better implementation is much needed.

It all came down to “shop at your own risk” and I am sadden by this whole ordeal. Malaysian in general is known to be friendly and trustworthy but it seems the bad guys take advantage of this friendliness and trust.

Leave your comment below if you want to share your similar ordeal.

Update 21st September 2015: Beware of the following accounts use for fraud

  • MUHAMMAD SAJJAD 05150238040 HONG LEONG BANK (30 Aug 2013/MacBook Air scams)
  • Muhammad Imran bin Abdullah 1128 9309 2885 Maybank (21 Nov 2013/samsung note 3 scams)
  • A/C: 7600662183 , CIMB BANK , Muhammad Sajjad Bin Abdulshakoor (MyPR: 770826915323) YTL Employee ID: 960205 , ADDRESS: No. 68 jalan Takong Datok, 33300 Gerik, Perak. (23 Feb 2014)
  • CIMB BANK 7052526535 DAVID FRANCIS (10th Dec 2014/swiss watch scams)
  • TEH POH LING TAN LEE HOCK CIMB BANK ACC : 7055­1757­67 (Air-conditioner scams)
  • shahrul khairi bin Ahmad cimb bank account mohamad alif bin fazilah 7608166257 (3rd Jan 2015/ MacBook Pro with retina scams)
  • LEE SING HOOI HEONG LONG BANK ACC 15050122304 (18th Jan 2015/laptop scams)
  • Encik Felix Peter Vijaya K Bank Islam 11013025705787 (11th Feb 2015/Hard Disk 2TB scams)
  • Badri Bin Mamat Akaun No: 7011037425 I/C No: 740817-71-5099 (24th April 2015/Samsung Galaxy s6 scams)
  • Kader Maiden Bin Mohamed 681030106663 BSN 101262900013862 (21 Aug 2015/ iPhone 6 Plus scams)
  • YUVARAJAN A/L GANASAN CIMB ACC: 7602314599 (14 Sep 2015/ Moto G scams)
  • Syarifah Zurhana Nur Maybank : 155023338742 (21 Sep 2015/ Nintendo 3ds xl scams)

Know the Fraudsters

These are red flag indicators that you are dealing with fraudsters;

  • Seller always seems to be in a rush. They create urgency by telling you the item probably will be sold soon because he/she received many calls.
  • Seller DID NOT have any internet presence. Do a search on social networks, example; Facebook with name and email. You will notice they do not own any profile.
  • Seller calls you “bro or sis” for no apparent reason. Malaysian generally a very polite and friendly people. Fraudster abuse this friendliness by cheating your money. Be mindful when people call you bro or sis when they try selling you something.
  • Watch out for item with no extra charges. Example; Courier service charges.
  • Watch out for seller promises to use expensive courier service like DHL.
  • Watch out for items half the price of the original market value. (This is to trick you into thinking that you really found a high value items with a super cheap price)
  • Watch out for seller’s location and the language spoken. (You can tell by the slang if seller are from the said location)
  • Watch out for seller’s name, the bank account’s name and the language spoken. (You can tell by the slang if the seller is a Chinese, Indian, Malay or others)
  • Watch out for high ranking seller’s identity. Is he/she a higher ranking individual? Someone who deals with higher ranking individual? Example, working for Kastam, LHDN, Marine, dealing with oil & gas and etc… 9 out 10 are false identity.
  • Watch out for payment/ transaction that are made one or two days before the weekend/holidays started. Fraudster fixed their modus operandi on weekends to avoid buyer suspicion. (If you thought your package would arrive on Tuesday (send out on Monday) the bad guys already run away with your money without your notice for the pass 5 days.)

You can help update this list by sharing your fraud experience below.

Thank you

Sent from my iPad

204 responses to “Is it safe to shop on Mudah.my?”

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  3. I got cheated last friday by a guy who claimed to sell macbook air. After i transfer rm1100, he say sorry, the pregnant wife now only allow him to send the macbook upon full payment. I request for COD and he cannot be contacted again. For those who got cheated please submit the scammers info to http://www.scamdb.org so other people can check for scammer risk before doing transaction online.

  4. Guys, there are ALOT of scamming going on in Mudah. I posted an item, 4 people immediately whatsapped me. Numbers starts at +234 . Do not give your details. They will ask for your bank account, email address and other details.. Please block them asap. Oh, and they will call you too. They will inform you that the will have an agent to pick up your item from your house etc etc.. PLEASE BE AWARE

    • Thanks for the head up. I have been receiving whatsapp messages from this crook, I block all of these people. However, I have never thought they would go to the extend of calling you making the whole thing so real. How things have change since I last posted this blog post — modus operandi upgraded to con more people.

    • OMG!i wish I could seen this message before,I just got the same thing,there r one guy immediately reply me after I posted my items,he asked for my account and email address,then I GAVE HIM already!how to do?r they going to hack my bank and email account?they can take the money from this way?why they ask these details?pls help…..:((((((

      • They likely trying to guess your password to your bank account. If you have easy password, you should change your password – your bank account, social media and email password itself. Please set up/ turn on two-factor authentication.

        Other than that, probably do no harm. Just ignore them without engaging further. More details you give, the more profile they can build about you (Facebook is full of your personal details). That would be more harmful.

        To protect yourself to sell online in the future, go to any social media you use (e.g FB) and type in the person phone number and search for it. Crook tend to hide their real identity and you can’t find them on social media.

  5. I’m a seller. I sell old junks from my house. One buyer contacted me to buy my stuff. Last price RM50. And she said she is in Canada now. She will transfer me money if I’m willing to post to West Malaysia. And she said she’s willing to pay RM100 including postage. I feel suspicious. Is it safe to give her my account number and email address?

    • HI, sorry for the late reply. You don’t have to reply that buyer. it just another scam. later they will tell you, in order to get the payment from them you need to pay some fees. That’s where they will get you.

      • I would recommend you to use agoda.com

        We normally book hotel room with the site.

  6. Am so sad coz I’ve been conned by a Mudah seller just two days ago after banking in RM1,110 for the iPad Air 2 she advertised. I thought she was genuine as she called me when I whatsapp her requesting for identification card to verify. She said she won the iPad in a lucky draw and as I was in a hurry to leave the house, she said she could wait till I got back to bank in the money. After banking in the money, she said she would give me the tracking number after sending it the next day. The next morning (yesterday) I waited till 11am and texted her but no reply. I then called her number but the phone was turned off till today:'( Can I get the details of the seller through the bank they used to make a report against her? What else can I do?

  7. May i know is this company “SaveBudget Electronic Store” on mudah.my reliable? the person-in-charge kept delaying the parcel.

  8. I had scam by seller in Mudah last month with purchase LV bags RM1, 340.00. The phone is disconnected and no reply on whatsapp. Had report to Mudah but can’t do anything from their side. Advice to make a police report and I think this is the only way to settle.

    Seller name : KADIR DIANA
    Bank : Maybank
    Account : 162254784421
    Gmail : chousekorean@gmail.com
    Tel : 0183744430
    Please beware of this seller name above.

  9. In this world we have to be extremely careful.
    Don’t jump to conclusion when the deal is easy, fast , cheap.
    You want to meet the Seller or make sure is a trusted one, have a real shop, can google his name ,……

    I have seen plenty of Scams from Commodity business in The Philippines to e-commerce.
    the most popular the platform , the higher the danger.
    Mudah is also No.1 for Scams, as all go with the numbers
    Carousel.com in Singapore, now in Malaysia has the same problem and particularly in malaysia.
    Younger platform like Meshopshop (www.meshopshop.com ) are less popular, smaller and they are still able to truck&trace the Scammers before the damage start.
    They all act the same way and with the same story.
    Often is a copy past procedure to get fast as their return is probably a very tiny percentage.

    So, : report, stay away from fantastic deals, look and compare on other platforms.
    Often the Seller post on many different marketplace to increase their exposure.

  10. I just lost RM80. I know that doesn’t seem much but I so happen to see this post. There’s a guy name Hisyam acc.BSN selling fallout 4 from mudah it was so cheap it was to good to be true. I honestly was really stupid to give him the money. After passing him he said he posted the item to me but asked for the receipt of the courier. Then he blocked me from WhatsApp n never return my calls. Again RM80 doesn’t sound alot to anyone out there but it is to me. Is there a way I can report to the police?

    • Go to a police station make a report. print out the ads so its easy for you to make a report. Give the report to the bank account the scammer use (BSN bank) and also a copy to Mudah. Just email to Mudah.

        • I just lost RM80. I know that doesn’t seem much but I so happen to see this post. There’s a guy name Hisyam acc.BSN selling fallout 4 from mudah it was so cheap it was too good to be true. I honestly really was stupid to give him the money. After passing him he said he posted the item to me but asked for the receipt of the courier. Then he only “SEEN” my messages good as blocked me from WhatsApp and never return my calls. Again RM80 doesn’t sound alot to anyone out there but it is to me. Is there a way I can report to the police?(He may try to post something about me but he can’t, because I have proof that he scammed me)

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