Is it safe to shop on Mudah.my?

Mudah is an advertisement site and does not offer any kind of shopping experience. No, forget about safe shopping without being scammed. If you’re purchasing without thinking twice on Mudah, you will eventually end up being conned.

2 months ago I got conned exactly RM1750 to a fucking guy who claim to sell his used 13” MacBook Air. I was stupid, fucking stupid to fall for the too-good-to-be-true offer.

What’s the fucking big deal to lose RM1750? The fucking big deal here is that, All these fucking conman is a bunch of daredevil and Malaysian authority seems to be helpless. I have spoken to the inspector and officer from consumer tribunal, this is an ongoing issue that will not get solved easily.

Featured item on Mudah turn out to be a fraud

I saw Mudah happily publishes a fun fact: “meet our ad checking team!” I am glad they start the initiative to protect the buyers but is this enough? Will this deter fake ads on Mudah?

MudahMY Fun Fact ad checking team

I wish this is a responsibility of any online company to protect their customers from harm; I want to dream that Malaysian government takes stern action on any online company for neglecting their responsibilities, with highest fraud cases as a gauge and a way to start investigating and implementing procedures to minimize customer being a victim of fraud from visiting sites like Mudah and others.

MudahMY reminder notice

A message like the above won’t help much. Customers trust the site not the notice at the very bottom of the page! If the majority online community does not read T&C, do not expect they will read this message. A better implementation is much needed.

It all came down to “shop at your own risk” and I am sadden by this whole ordeal. Malaysian in general is known to be friendly and trustworthy but it seems the bad guys take advantage of this friendliness and trust.

Leave your comment below if you want to share your similar ordeal.

Update 21st September 2015: Beware of the following accounts use for fraud

  • MUHAMMAD SAJJAD 05150238040 HONG LEONG BANK (30 Aug 2013/MacBook Air scams)
  • Muhammad Imran bin Abdullah 1128 9309 2885 Maybank (21 Nov 2013/samsung note 3 scams)
  • A/C: 7600662183 , CIMB BANK , Muhammad Sajjad Bin Abdulshakoor (MyPR: 770826915323) YTL Employee ID: 960205 , ADDRESS: No. 68 jalan Takong Datok, 33300 Gerik, Perak. (23 Feb 2014)
  • CIMB BANK 7052526535 DAVID FRANCIS (10th Dec 2014/swiss watch scams)
  • TEH POH LING TAN LEE HOCK CIMB BANK ACC : 7055­1757­67 (Air-conditioner scams)
  • shahrul khairi bin Ahmad cimb bank account mohamad alif bin fazilah 7608166257 (3rd Jan 2015/ MacBook Pro with retina scams)
  • LEE SING HOOI HEONG LONG BANK ACC 15050122304 (18th Jan 2015/laptop scams)
  • Encik Felix Peter Vijaya K Bank Islam 11013025705787 (11th Feb 2015/Hard Disk 2TB scams)
  • Badri Bin Mamat Akaun No: 7011037425 I/C No: 740817-71-5099 (24th April 2015/Samsung Galaxy s6 scams)
  • Kader Maiden Bin Mohamed 681030106663 BSN 101262900013862 (21 Aug 2015/ iPhone 6 Plus scams)
  • YUVARAJAN A/L GANASAN CIMB ACC: 7602314599 (14 Sep 2015/ Moto G scams)
  • Syarifah Zurhana Nur Maybank : 155023338742 (21 Sep 2015/ Nintendo 3ds xl scams)

Know the Fraudsters

These are red flag indicators that you are dealing with fraudsters;

  • Seller always seems to be in a rush. They create urgency by telling you the item probably will be sold soon because he/she received many calls.
  • Seller DID NOT have any internet presence. Do a search on social networks, example; Facebook with name and email. You will notice they do not own any profile.
  • Seller calls you “bro or sis” for no apparent reason. Malaysian generally a very polite and friendly people. Fraudster abuse this friendliness by cheating your money. Be mindful when people call you bro or sis when they try selling you something.
  • Watch out for item with no extra charges. Example; Courier service charges.
  • Watch out for seller promises to use expensive courier service like DHL.
  • Watch out for items half the price of the original market value. (This is to trick you into thinking that you really found a high value items with a super cheap price)
  • Watch out for seller’s location and the language spoken. (You can tell by the slang if seller are from the said location)
  • Watch out for seller’s name, the bank account’s name and the language spoken. (You can tell by the slang if the seller is a Chinese, Indian, Malay or others)
  • Watch out for high ranking seller’s identity. Is he/she a higher ranking individual? Someone who deals with higher ranking individual? Example, working for Kastam, LHDN, Marine, dealing with oil & gas and etc… 9 out 10 are false identity.
  • Watch out for payment/ transaction that are made one or two days before the weekend/holidays started. Fraudster fixed their modus operandi on weekends to avoid buyer suspicion. (If you thought your package would arrive on Tuesday (send out on Monday) the bad guys already run away with your money without your notice for the pass 5 days.)

You can help update this list by sharing your fraud experience below.

Thank you

Sent from my iPad

204 responses to “Is it safe to shop on Mudah.my?”

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  1. The same things happen to me, before rays a I made payment rm 220.00 for cheap s3 Samsung, seller name Ramadan from segamat, he need cash money fast because want to use money for raya. I trust that kid because of his name Ramadan hehe then he told me to post the item the next day, then tak jadi,goes to next day then it has been 2 weeks the item not be sent.whatsapp no longer reply and call never answer.. Moral of the story..don’t judge the people by its name ..

    You can see the item
    http://www.mudah.my/Samsung+s3-46980134.htm

    • Selamat Hari Raya, Wan!

      Aye, Ramadan does sound like a good kid. Please report the Ramadan kid, so Mudah knows about it. More people will get conned if the ads are still there.

      Also, if the number can still be contacted, please make a police report and then go to Consumer Tribunal for help. The last time I consulted Consumer Tribunal, I was informed they can track down the person and ask for refund.

      Face to face is the key when you want to buy items that you are interested on Mudah.

      Good Luck!

        • Consumer Tribunal would be more helpful if the scammer was a registered company. If it was a person, you need somewhere to get the person details where the letter of demand/ court summons to be delivered. If you can’t deliver the letter and acknowledged received by the person who cheat you, it’s a dead end.

  2. I already got scammed today with rm2500 lost to a scammer after he said that sorry boss the actuap price of the item is 2850+120 postage then is shock me, that l moment i knew i got scammed. .a razer blade 14 at rm2500. .it was ignorance for me to trust easily at that adv. Mudah should strict the selling procedure. .

  3. I think I’m being SCAM BY MUDAH SELLER… I paid half of the item price and promise to make full once the item arrive (MSI GT70 2QE DOMINATOR PRO LAPTOP) He told me he sold it at low price because needed money for coming Hari Raya. Supposedly sent via poslaju yesterday Friday but I contact him at evening, he said Tak Jadi Bro since his wife dont trust me bcuz dint pay full price.. and promise to refund me the same day before night.. Today I contacted him many times.. more than 10 times to be precise, engage calls and NO TEXT REPLY/WHATSAPP.. I already do a report to Mudah but seem no response as Weekdays. This will be my 1st and last buying item from MUDAH.COM.MY the site must be shutdown!!!

    • That is just sucks!

      Many of us walk into the trap, thinking we can get a cheaper price and we fall for the scam instead.

      Do face to face meeting, bro.

  4. Never ever buy the item that can’t not check & see before you buy!!
    TAKE NOTE!!!

  5. Can someone check this account for me. I want to know whether the given account is fake or not.

    Name: Mohd Sukri Bin Mali
    Account: Hong Leong
    Acc num: 26951023927

    • Hi, I think you better go see the person. FACE to FACE. Never buy any items from Mudah that will be ship to you. This people always scam you!

      If you want something to be ship to you, go buy from Lelong.

    • He is a conned man !!!
      I just got cheat by him today…Feeling frusrated now.
      Was tinking how to get back my money..
      Does anyone know how ?
      Can i lodge police report, then using tat report go to bank ask for refund and freeze dis cheater account ?
      Please if someone can advise me..Thanks

      • Report to mudah make sure they remove all his other ads so that others don’t get cheated. You have to keep pushing them on it. They are quite slow. But that’s all mudah can do. Best you make a police report.

        • Does anyone here tried before to get back the refund from bank after the police report and will the bank freeze the scammer bank account ?
          Anyone have dis experience ??

          • No experience. I learn my lesson I do not buy anything from mudah especially if it is not cash on delivery. They do not protect their customers like ebay, lazada or lelong.

            • Mudah.com should only deal “Cash on Delivery”…
              Otherwise, better shut down the website..
              Or else, it will create more scamming case and more and more victim only…
              My 1st time ever in Mudah.com and that will be my last time…
              i will say NO to Mudah.com
              Thanks Ann for Sharing…

              • I did call the bank and ask them though if its possible to freeze the cheater’s bank account but they said can’t do it without police report. Mudah took 2 weeks to reply my email and remove that Akmal’s other ads. By then another person got cheated by him as well. Mudah doesn’t seem like they care.

                • I think i better go lodge police report tomolo…
                  At least i got the report and go bank freeze that scammer account..
                  Our country should come out a law to punish all those scammer, for eg,
                  Block their name in CCRIS report so that they cannot open anymore bank account…Otherwise, those scammer will keeps on opening bank accounts just like a King and continue scam ppl…
                  Sigh……WHERE IS THE LAW !!!!
                  If possible i think i will bring along the police report and report it to Bank Negara, so that Bank Negara can take the actions on it….Block from opening any bank account in future…
                  Report in Mudah kinda waste energy and useless bcos they too slow take reponse to remove and meantime there can be many ppl ady kena from the scammer…So better straight away go lodge police report, then go bank ask to freeze the acc then only proceed to Bank Negara to report all dis….

                    • Those people whom get conned should act in dis way too…
                      Lodge Police Report —> Go Bank to ask for freeze account —> Cont go Bank Negara to report is a scam so tat Bank Negara will blacklist tat fellow name from future bank borrowing and account opening etc…
                      This is the only way we can do to punish those scammer since there is no Law on it…

                    • Hi Rachel. Did u make a police report manage to freeze the scammer’s bank account? I checked with a police friend. He said usually in cases like this police will take their own sweet time n handle it because its a small case n we won’t get our money back. So I told him its not so much of getting back the money but making sure no one else gets cheated. He said no point. These scammers will continue cheating people using different names.

    • huhu….i also got conned by him ;( ;( ;(..
      i am a student…rm1000 is a lot of money…arghhhhhhhh

  6. Hi, to everyone
    I am being so stupid to believe this guy( i got his I/C and everything duno is a fake or true) KHALID AHMAD BIN OHUMAN (I/C: 790709-12-5679) CIMB BANK name: Khalid Ahmad bin Othuman acct no: 7617 680 658 location at Sabah, Kunak. Where this guy is a seller of laptop for (MSI GT72 2QE) i bough from him last month 8/4/16 and bank in full payment to him by 9/4/16 Rm3…K cause i ask him why i must pay full where i scare get scam but due to my greedy plus due to his circumference i accept his situation and pay him not to mention but is being 3 week from now i still havent receive from this guy laptop and my money back yet he keep telling me all those reason like my WIFE SICK, I gave to my frd post, My frd dint post and now i scare my frd scam me also give me some time i will post to u and u got my word he scare to answer my reply and now he ask me to hold on and begging me, but i guest i am too kind to him. At first i want to trust him cause he keep using “inShaALLAH” and this and that so i believe him then few week pass he got reply my message i though i was relive on it then thing getting worst i being waiting too long for it . This Guy ask me to wait but is being hell of 3 week pass and is getting my nerve so i decide to post on here see how anyone can help me cause i really want to make a polis report at my place Penang and at thare Sabah, kunak yet this guy only reply to me around 5.30pm where office hour finish i being so retard, dumb and idiot person to trust this guy. So anyone can give me some advise before i going to hunt this guy for seriously i am going to Sabah from Penang to hunt him down for sure i will beat him like shit. Sorry for my rudeness i am apologize to all reader who read my message.

    Thanks and Regard.
    Pauu(some stupid amature adult who trust to deep for this Asshole GUY)

    • Hi Pauu. Make a police report and inform mudah so that if anymore ads more that person they can remove it and ensure no one else gets cheated. I got cheated too by a guy name Akmal Danial Bin Esa last month. Paid but after few days item never send and don’t answer my calls. He even cheated another person. After several emails to mudah finally they removed all his other ads. I don’t know why I can’t seem to find his details here now. I included everything so no one else gets cheated by him. CIMB bank 01160068694528 Maybank 151240201809 his bank details. It’s always best to do a search on the person first before making any payment.

      • yea, i felt u too Ann is it so harsh how could they could do this to us victim don’t they feel guilty on cheating people hard earning money haiizz just next time try dun’t bought anything from Mudah will do thx for your advice

      • Hi Rahtar, i already make a police report but doesn’t seem any action from the police since that guy is from sabah i think only sabah police can take action against him and this guy he reply me say he will promise to bank in back my money well i think s is bullshit yet eh say he need some time to gather money and payback i feel like he try to make a joke with me or what well thing jsut happened unpleasant way i am jsut hope that i could get back my money that all but thx for the tips

        • Did you go to Consumer Tribunal for help? They have their own investigation officer that can track down the person.

          As always, all these government departments are set-up to help the community, but I am guessing it’s not very helpful when they need to do the manual works for you. I have lost RM1650 yet, the department didn’t really help me.

          You still can try your luck at Consumer Tribunal despite my bad experience.

  7. I got scam of smart tag RM100 by the one called

    Ms. Shima 011-3939 8759
    &
    Ms. Shakuntala 016-675 5414
    Maybank Account Number : 112223254364

    After i did the online transfer RM100 then they reply so fast saying no money being deposited to their account.Thereafter they say they hv good faith in me and already wanting to post me the item but need me to do an instant cash transfer RM100 again first. The previous transaction they say will help contact the bank and refund me then money.

    I already sense this is a scam. I didn’t fall for it the second time. I contacted the bank and the bank given me confirmation that the first bank in was clear. I forwarded the message to her and then the handphone is switch off.

    I persistently chase Shakuntala and now the ad is being remove from mudah.my too.

    Please beware of these two scammer.

      • Yes do email Mudah. I reported on the guy that cheated me three twice but Mudah didn’t bother to take any action. His ads are still online and just found out another person got cheated. Continuously email Mudah and make them take action. If not Mudah will just ignore all of us and more people will get cheated.

        • I meant * three times. Sorry so tension typed wrongly. I just cannot believe people go around cheating other people’s hard earn money no matter how big or small. I hope they will be punished badly.

  8. I also got cheated. Beware of AKMAL DANIAL BIN ESA, Bought an Ipod through him but never send it and also now ignoring my calls and messages. Used another person to call him. He wanted to cheat that person too by saying he got other things to sell.

    CIMB bank 01160068694528
    Maybank 151240201809

    I have already made a report on mudah.my.

    • Hi Ann. He is now trying to sell a fixie bicycle but different mobile number.
      He still hasnt delivered my item. Would like to get in touch with you to collectively report to commercial crime dept, bank negara or the two banks..

      • Hi Sue. What item did you buy from him? I have reported on him three times to Mudah and also told them to delete all his other ads so that no one else gets cheated. But Mudah has yet to reply to me. It’s been a week. I tried calling mudah too but number always busy. How do I contact you?

  9. Hey, can you share the experience how you being cheated on buying the macbook air? Because i am also looking for macbook in mudah.com

    Thanks

    • Hi,

      Long story. My advise to you, just don’t trust anything you see on Mudah unless you see the real thing.

      Face to face with your seller. Don’t transfer money to your seller no matter how desperate you want the item.

  10. I also have been cheated by them…RM 250 for xiaomi mi4…this is the person account bank

    164726042720 eka andes putra (maybank)

    can send feedback to mudah.my about this?

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