Is it safe to shop on Mudah.my?

Mudah is an advertisement site and does not offer any kind of shopping experience. No, forget about safe shopping without being scammed. If you’re purchasing without thinking twice on Mudah, you will eventually end up being conned.

2 months ago I got conned exactly RM1750 to a fucking guy who claim to sell his used 13” MacBook Air. I was stupid, fucking stupid to fall for the too-good-to-be-true offer.

What’s the fucking big deal to lose RM1750? The fucking big deal here is that, All these fucking conman is a bunch of daredevil and Malaysian authority seems to be helpless. I have spoken to the inspector and officer from consumer tribunal, this is an ongoing issue that will not get solved easily.

Featured item on Mudah turn out to be a fraud

I saw Mudah happily publishes a fun fact: “meet our ad checking team!” I am glad they start the initiative to protect the buyers but is this enough? Will this deter fake ads on Mudah?

MudahMY Fun Fact ad checking team

I wish this is a responsibility of any online company to protect their customers from harm; I want to dream that Malaysian government takes stern action on any online company for neglecting their responsibilities, with highest fraud cases as a gauge and a way to start investigating and implementing procedures to minimize customer being a victim of fraud from visiting sites like Mudah and others.

MudahMY reminder notice

A message like the above won’t help much. Customers trust the site not the notice at the very bottom of the page! If the majority online community does not read T&C, do not expect they will read this message. A better implementation is much needed.

It all came down to “shop at your own risk” and I am sadden by this whole ordeal. Malaysian in general is known to be friendly and trustworthy but it seems the bad guys take advantage of this friendliness and trust.

Leave your comment below if you want to share your similar ordeal.

Update 21st September 2015: Beware of the following accounts use for fraud

  • MUHAMMAD SAJJAD 05150238040 HONG LEONG BANK (30 Aug 2013/MacBook Air scams)
  • Muhammad Imran bin Abdullah 1128 9309 2885 Maybank (21 Nov 2013/samsung note 3 scams)
  • A/C: 7600662183 , CIMB BANK , Muhammad Sajjad Bin Abdulshakoor (MyPR: 770826915323) YTL Employee ID: 960205 , ADDRESS: No. 68 jalan Takong Datok, 33300 Gerik, Perak. (23 Feb 2014)
  • CIMB BANK 7052526535 DAVID FRANCIS (10th Dec 2014/swiss watch scams)
  • TEH POH LING TAN LEE HOCK CIMB BANK ACC : 7055­1757­67 (Air-conditioner scams)
  • shahrul khairi bin Ahmad cimb bank account mohamad alif bin fazilah 7608166257 (3rd Jan 2015/ MacBook Pro with retina scams)
  • LEE SING HOOI HEONG LONG BANK ACC 15050122304 (18th Jan 2015/laptop scams)
  • Encik Felix Peter Vijaya K Bank Islam 11013025705787 (11th Feb 2015/Hard Disk 2TB scams)
  • Badri Bin Mamat Akaun No: 7011037425 I/C No: 740817-71-5099 (24th April 2015/Samsung Galaxy s6 scams)
  • Kader Maiden Bin Mohamed 681030106663 BSN 101262900013862 (21 Aug 2015/ iPhone 6 Plus scams)
  • YUVARAJAN A/L GANASAN CIMB ACC: 7602314599 (14 Sep 2015/ Moto G scams)
  • Syarifah Zurhana Nur Maybank : 155023338742 (21 Sep 2015/ Nintendo 3ds xl scams)

Know the Fraudsters

These are red flag indicators that you are dealing with fraudsters;

  • Seller always seems to be in a rush. They create urgency by telling you the item probably will be sold soon because he/she received many calls.
  • Seller DID NOT have any internet presence. Do a search on social networks, example; Facebook with name and email. You will notice they do not own any profile.
  • Seller calls you “bro or sis” for no apparent reason. Malaysian generally a very polite and friendly people. Fraudster abuse this friendliness by cheating your money. Be mindful when people call you bro or sis when they try selling you something.
  • Watch out for item with no extra charges. Example; Courier service charges.
  • Watch out for seller promises to use expensive courier service like DHL.
  • Watch out for items half the price of the original market value. (This is to trick you into thinking that you really found a high value items with a super cheap price)
  • Watch out for seller’s location and the language spoken. (You can tell by the slang if seller are from the said location)
  • Watch out for seller’s name, the bank account’s name and the language spoken. (You can tell by the slang if the seller is a Chinese, Indian, Malay or others)
  • Watch out for high ranking seller’s identity. Is he/she a higher ranking individual? Someone who deals with higher ranking individual? Example, working for Kastam, LHDN, Marine, dealing with oil & gas and etc… 9 out 10 are false identity.
  • Watch out for payment/ transaction that are made one or two days before the weekend/holidays started. Fraudster fixed their modus operandi on weekends to avoid buyer suspicion. (If you thought your package would arrive on Tuesday (send out on Monday) the bad guys already run away with your money without your notice for the pass 5 days.)

You can help update this list by sharing your fraud experience below.

Thank you

Sent from my iPad

204 responses to “Is it safe to shop on Mudah.my?”

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  1. I just got a scam too today, they all often call you sis and bro. Shits, feel that I am so stupid. They all have tricks, will sure say 100 percent sure and guaranteed, then making you pay first payment, and making stories to con you more money.

    First their entry price is ridiculously lower than market price, and they are making stories to make you believe them and calling you sis.

    They said no shipment charges, and later said got what courier charges have to pay another 400.

    Ok still, fine.. Then later on making stories say her delivery man took the wrong pack and there are more devices in it, so her boss very worry also ask you to pay 10% to assure them.
    Like very true story.

    Ok, when payment made, then said guaranteed will delivered by today this and that.

    Suddenly said, his delivery man missed his flight asked you to pay compensate if not they will not deliver.

    By that time, Have been cheated for almost 3k.

    And the stock takes forever to arrive.

    Later on, they said they are student or married woman won’t cheap you.

    But when you try to call them, none is available. You can just what’sapp or Facebook them.

    They even sent you their ic, but dunno it’s real.

    So, in the end, they turn the story back said you didn’t paid for the 10 percents, that’s why they ask the delivery man to stop.

    Said will refund then won’t refund back the money, in the end keep on making stories.

    First time experience this, seriously damn it! Never ever buy from a non trusted one especially those you didn’t know.

  2. recently bought a laptop for rm420 from json (mudah id)
    hp no:0124055325
    bank acc: 22650046340
    luckily I only gave rm200 as deposit. he even showed the pic of the parcel before I paid but after showing the receipt of payment he off his phone and didn’t reply me anymore. i found out that he got sell a lot of laptops and I’m surprised when his name and bank acc/hp no was not written in this post. maybe he only scammed me?

  3. so called he’s working in port klang custom n selling samsung s6 n s6 edge in Mudah!
    3rd post in mudah selling s6 using diff name n diff hp number. called to 2 diff numbers n im sure is da same guy. jz received his details via sms as below,

    Seperti perbincangan melalui telefon, sini saya sertakan Banking Details saya.
    Bank: CIMB Bank.
    Nama: Badri Bin Mamat
    Akaun No: 7011037425
    I/C No: 740817-71-5099.

  4. I have been scam from mudah.my by the ads “Hard Disk 2TB” for sale at RM130. His contact is 01114114416. After I banked in, the seller no response and OFF his handphone. his name shown in bank is Encik Felix Peter Vijaya K and his account number is Bank Islam 11013025705787 .
    Please be carefull everyone. Don’t belief in postage and insist COD.

  6. this guy scammed me rm660.
    BOUGHT LAPTOP .
    2 weeks multiple reason …travel,this la that la..etc etc
    info
    LEE SING HOOI
    HEONG LONG BANK ACC 15050122304
    HP NO 0133517472.

    beware this guys.

    • For your case, you can make a police report and then file for tribunal claim. The guy still accepting your call, you might still be able to retrieve your money with tribunal help.

    • Link to the ad:
      Advertiser’s e-mail: isma2435@hotmail.com
      Complaint: He is a fraud. I banking RM2000 to him and he gave me skynet trace number but its not valid. I call him from morning never answer. Please add him from the list.

      Akaun No: 5577565400621391 , CIMB BANK, MOHD HAFIZUDIN B ISMAIL

          • Hi Stephen, I don’t want to be negative but it’s seem there’s no hope to recover the money.

            Maybe someone who are very connected to the authority and willing to help, it’s no way to recover.

            Sadly, I never got back my money and so are everyone that commented here.

            Like everyone else we make police report and that’s where the whole thing end.

            Maybe we should ask our PM what to do with all the money that this scammer got away, and they should be paying GST too.

          • The bank cannot freeze the account?? Since he use current account?? Sure can trace back that person rite? Bank should help us..

            • The bank can freeze the account but we do not know what is the bank’s procedure. They can not simply freeze an account unless they have a supported documents and authorise to do so.

              if you notice, this is exactly the problem. By the time you filed a complain after 24hours, getting your report from police to the bank; the scammer already long gone with your money.

              As to why the police can’t really catch the bad guy? long story, it is safe to say; police forces have their own hard time. Let’s not drill about why police in Malaysia sucks because in other country the same thing can happen and the police officer in other country also facing the similar trouble.

      • Its my mistake to never check properly before do the transaction. Not to blame anyone. A good expensive lesson. I feel very down from morning and thank you Jong for your help. God bless you

  7. hi jong fui fa
    need ur help check on this guy shahrul khairi bin Ahmad cimb bank account mohamad alif bin fazilah7608166257 he from selangor . phone number 0182013643 macbook pro 15 retina .
    he is scammer!! i bank in rm3500 until now respond from him !!! it has been 16 hours.
    I want to report him to police now. Thanks

  8. BUT MUDAH .COM NOT RESPOND OUR MY E-MAIL , THIS DAVID FRANCIS MUST CATCH HIM HE IS BIG SCAMMER IN MUDAH!!!!

    • David francis now using phone no. 016-6001654. with the same cimb acc last week in Mudah.com.
      i’m the victim too for LG phone… Unlucky now only see your comment…

        • David Francis Hp: 0166001654 still active today… keep on scamming…
          can anybody do something to catch this liar…

  9. hi jong fui fa
    need ur help check on this guy david francis cimb bank account 7052526535 he from kuching sarawak too . phone number 01137975080 swiss watch collection sarawak kuching .
    he is scammer!! i bank in rm3500 after no respond from him !!!
    i have reported police and consumer tribunal .

    • Hi, I didn’t think I have an active tread here. Anyway, it’s hard to know if the account even belong to this crook. It could be a stolen account.

      How’s the police report going? As for mine nothing happen what so ever.

      The Malaysian authority are pretty much taking this kind of fraud simple. You complain they will note it done and ask you if you want to go tribunal. If you do, your case pretty much end up dead either way.

      The crooks got their money and happy ever after. They will do it again immediately after each case and each time they probably get away with it succinctly.

  10. TEH POH LING (she is female 30 years old)

    IC: 840522075010 (The IC showed in mudah.com is incorrect)

    If you transfer money from maybank2u to CIMD than u put recipient ID using IC 740819­08­5076 the transaction is not done.

    TAN LEE HOCK

    IC:791108­02­5917

    CIMB BANK ACC : 7055­1757­67.
    Whoever has lost money to the above coupler, please send to my email siawhui2008@gmail.com.
    I am collecting all the evident of this coupler for police immediate action.

    • Hi yes I got con by this both mentioned name above. I shld hv Google their name before making purchase. Obviously thr no way of getting back my money. And Mudah.com is not doing anything abt this traders online.

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