Is it safe to shop on Mudah.my?

Mudah is an advertisement site and does not offer any kind of shopping experience. No, forget about safe shopping without being scammed. If you’re purchasing without thinking twice on Mudah, you will eventually end up being conned.

2 months ago I got conned exactly RM1750 to a fucking guy who claim to sell his used 13” MacBook Air. I was stupid, fucking stupid to fall for the too-good-to-be-true offer.

What’s the fucking big deal to lose RM1750? The fucking big deal here is that, All these fucking conman is a bunch of daredevil and Malaysian authority seems to be helpless. I have spoken to the inspector and officer from consumer tribunal, this is an ongoing issue that will not get solved easily.

Featured item on Mudah turn out to be a fraud

I saw Mudah happily publishes a fun fact: “meet our ad checking team!” I am glad they start the initiative to protect the buyers but is this enough? Will this deter fake ads on Mudah?

MudahMY Fun Fact ad checking team

I wish this is a responsibility of any online company to protect their customers from harm; I want to dream that Malaysian government takes stern action on any online company for neglecting their responsibilities, with highest fraud cases as a gauge and a way to start investigating and implementing procedures to minimize customer being a victim of fraud from visiting sites like Mudah and others.

MudahMY reminder notice

A message like the above won’t help much. Customers trust the site not the notice at the very bottom of the page! If the majority online community does not read T&C, do not expect they will read this message. A better implementation is much needed.

It all came down to “shop at your own risk” and I am sadden by this whole ordeal. Malaysian in general is known to be friendly and trustworthy but it seems the bad guys take advantage of this friendliness and trust.

Leave your comment below if you want to share your similar ordeal.

Update 21st September 2015: Beware of the following accounts use for fraud

  • MUHAMMAD SAJJAD 05150238040 HONG LEONG BANK (30 Aug 2013/MacBook Air scams)
  • Muhammad Imran bin Abdullah 1128 9309 2885 Maybank (21 Nov 2013/samsung note 3 scams)
  • A/C: 7600662183 , CIMB BANK , Muhammad Sajjad Bin Abdulshakoor (MyPR: 770826915323) YTL Employee ID: 960205 , ADDRESS: No. 68 jalan Takong Datok, 33300 Gerik, Perak. (23 Feb 2014)
  • CIMB BANK 7052526535 DAVID FRANCIS (10th Dec 2014/swiss watch scams)
  • TEH POH LING TAN LEE HOCK CIMB BANK ACC : 7055­1757­67 (Air-conditioner scams)
  • shahrul khairi bin Ahmad cimb bank account mohamad alif bin fazilah 7608166257 (3rd Jan 2015/ MacBook Pro with retina scams)
  • LEE SING HOOI HEONG LONG BANK ACC 15050122304 (18th Jan 2015/laptop scams)
  • Encik Felix Peter Vijaya K Bank Islam 11013025705787 (11th Feb 2015/Hard Disk 2TB scams)
  • Badri Bin Mamat Akaun No: 7011037425 I/C No: 740817-71-5099 (24th April 2015/Samsung Galaxy s6 scams)
  • Kader Maiden Bin Mohamed 681030106663 BSN 101262900013862 (21 Aug 2015/ iPhone 6 Plus scams)
  • YUVARAJAN A/L GANASAN CIMB ACC: 7602314599 (14 Sep 2015/ Moto G scams)
  • Syarifah Zurhana Nur Maybank : 155023338742 (21 Sep 2015/ Nintendo 3ds xl scams)

Know the Fraudsters

These are red flag indicators that you are dealing with fraudsters;

  • Seller always seems to be in a rush. They create urgency by telling you the item probably will be sold soon because he/she received many calls.
  • Seller DID NOT have any internet presence. Do a search on social networks, example; Facebook with name and email. You will notice they do not own any profile.
  • Seller calls you “bro or sis” for no apparent reason. Malaysian generally a very polite and friendly people. Fraudster abuse this friendliness by cheating your money. Be mindful when people call you bro or sis when they try selling you something.
  • Watch out for item with no extra charges. Example; Courier service charges.
  • Watch out for seller promises to use expensive courier service like DHL.
  • Watch out for items half the price of the original market value. (This is to trick you into thinking that you really found a high value items with a super cheap price)
  • Watch out for seller’s location and the language spoken. (You can tell by the slang if seller are from the said location)
  • Watch out for seller’s name, the bank account’s name and the language spoken. (You can tell by the slang if the seller is a Chinese, Indian, Malay or others)
  • Watch out for high ranking seller’s identity. Is he/she a higher ranking individual? Someone who deals with higher ranking individual? Example, working for Kastam, LHDN, Marine, dealing with oil & gas and etc… 9 out 10 are false identity.
  • Watch out for payment/ transaction that are made one or two days before the weekend/holidays started. Fraudster fixed their modus operandi on weekends to avoid buyer suspicion. (If you thought your package would arrive on Tuesday (send out on Monday) the bad guys already run away with your money without your notice for the pass 5 days.)

You can help update this list by sharing your fraud experience below.

Thank you

Sent from my iPad

204 responses to “Is it safe to shop on Mudah.my?”

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  1. to all please beware of swiss watch kuching sarawak is a scam from bank account CIMB BANK 7052526535 DAVID FRANCIS i have bank in RM 3500 but never receive my watch !! his phone number 01137975080. i have reported police, can i go to consumer department ? any one here know what to do with this issue?
    please advice

    • I almost got con by this scammer also..he selling music instrument half of the price from market damn!luckily i did search and found your post here..thanks man and hope u will find this scammer..

        • ya he use the same name, you go to mudah .com and search (ad by H B sales) that is him, now he is selling music instrument half price than other market,hp no is :01824998760. u can try contact him but try to ask that u want to buy a guitar or other instrument. try go here http://www. mudah.my/li?ca=13_s&id=517228

  3. Air-Cond Scammer at Mudah.

    TEH POH LING

    IC:740819­08­5076.

    TAN LEE HOCK

    IC:791108­02­5917

    CIMB BANK ACC : 7055­1757­67.

    using some company name and phone number.

    AIR­COND EXPERTS SALES AND SERVICE (M) SDN BHD

    PRESTIGE AIR CONDITION ENGINEERING SDN BHD

    01120419188

    C.T.L AIR-COND SALES AND SERVICE SDN BHD

    01120419188

    ENERGETIC AIR-COND AND REFRIGERATION SDN BHD

    0165374878

    0194910721

    Insisted to pay first.

    Pay money but did’t come install. police reported.

  4. well, as far as i know. u can report to the police, give the account number and the police will ask the bank to freeze his account. i dont know if other bank like that but mine are.

  5. Hahaha. I should have Google search this guy Muhammad Sajjad. I’ve just been scammed by the same guy over a macbook pro 15 inch. It’s been 2 days now. Can we do anything at all even with his bank account number?

  6. I also just lost RM350.00 to mudah fraudster. There is nothing really I can do to recover the money, a costly lesson learn which cost me RM350.00

    BTW, to say the police cannot locate the fraudster is not totally true. If the police really want to catch they can pin point the fraudster quite easily. I say these based on my first hand experience with a Loan Shark.

    Once a Loan Shark has a run-away client, all he did was call his internal connection inside his run-away client mobile phone operator and ask them to locate his run-away client, to my surprise they could pin point him to his exact location in real time. (for more info google: mobile phone tracking)

    If a Loan Shark can trace the phone number with just one phone call, imagination what the police can do.

    Well I am just frustrated our police say that they “cannot” do anything about it. In reality they just “do not” want to do anything about it.

    Felt being fucked left and right by the fraudster and the police force.

  7. i think i just got cheated of rm 1,400 for a samsung note 3 deal… because after banking in into that seller’s account… he has not picked up his phone… Now im aimless.. dont know what to do… but that guy emailed me a copy of his IC though… how?

    • Hi Lyn,

      Try to have this info on hand in case the guy really did not get back to you. If you email Mudah.my – they will ask you to prepare these infos as well (info below)

      1. The item purchased / Ad title
      2. Ad Link
      3. Advertisers email address
      4. Advertisers contact/phone number
      5. Advertisers name as per ad
      6. Location of advertiser as per ad
      7. How much money/cash was paid
      8. Bank name, Account number, Account holders name
      9. How was the transaction done, date and time
      10. Copy of the Bank-in slip/receipt

      Mudah.my then will send you an email basically telling you they will cooperate with the police and that’s all they can do. They will not release any other info without police request.

      Also, Mudah.my will remind you again that they have given notice on their site that the customer should not pay the seller up front. Whatever, Mudah hold no responsibility and meanwhile, Mudah.my will be in business as usual.

      As for the IC you have from the guy; chances are they are fraud or fake IC. Police may or may not be able to use it to catch the guy. If you happen to have a real IC although it doesn’t belong to the fraudster, maybe police still can trace back the bad guy.

      Doing a police report at this time (less than 24-48hours) can be tricky. The police basically will question if the guy was on its way courier the thing to you and if you do the report was a little bit too early. Anyway, If you’re sure, you should just do the report and see how the police can help you from here. (Do share your story so we all know what happen)

      My Request for my research on my blog:

      1. Would you be able to provide the the fraudster Bank Name, Bank Account Number? I would like to list it here so people do not bank in to the same account and got cheated.

      2. When did you bank in to the fraudster? (Monday, Tuesday, wednesday…?)

      3. Do you bank in cash or internet transfer? If internet transfer, did the Fraudster request using “Instant Interbank Fund Transfer” aka IBG

      I like to collect the above info to understand how a fraudster operates and hopefully people can shop online with basic understanding how a fraud can happen online.

      Thank you and I wish you all the best, hopefully the police would able to do something about your case.

      • The guy didn’t get back to me at all. Not answering my calls nor text messages. I have already reported to the police. The Inspector would like to meet me on Monday for further info.

        The saddest part is his IC matches his Bank Account. So I thought it must be legit, you see.

        As for your research for your blog, answers as below:

        1. Bank Name: Maybank
        Bank Account Number: 1128 9309 2885
        Name of person: Muhammad Imran bin Abdullah
        I/C Number: 760719-12-5317 (I even have a softcopy of his I/C)

        2. I banked in on Thursday evening, 5.19pm.

        3. No. Cash deposit.

        Apparently he said he works in the Customs Department in Port Klang. Any the item I was about to purchase is a confiscation item, hence the price being cheap.

        He said if I do not trust him, he will e-mail me his I/C. Which he did e-mailed. So the name on the I/C matches the owner’s bank account name as well. So I though it’s legit and proceed. After that, I have been calling him but he is not picking up at all.

        Tried other numbers to reach him as well but failed.

        So I guess no matter how convincing a person might sound, it’s best not to trust that easily. And this is really an expensive lesson learnt for me.

        • I understand what you mean. I can’t believe I fell for one and It’s an expensive lesson for me too.

          Thank you for your feedback and I have updated a little bit more infos on this blog.

          It seems the bad guy found a way to use other people account to scam customer’s money and got away with it without being caught.

          Tomorrow, (I assume) the inspector will ask you what you want to do; do you want to catch the guy or do you want to get your money back. I was asked by the inspector and I have to admit I’m not sure what I want. I ended up telling the inspector I want my money back.

          Catch the guy or get your money back; either way, it’s a time consuming process for the enforcer. I can tell you, most of the police got so sick of this internet scamming thing.

          Anyway, my case has since been 2 months old. So far, I haven’t heard back from the police.

          ——
          Meanwhile, the scammer has gotten bigger stomach and gained many pounce of cholesterol. I pity the bad guy for putting themselves at risk of cardiovascular disease, which can include coronary heart disease, stroke, and peripheral vascular disease. Diabetes and high blood pressure would follow soon. That can be a real mess. I hope they have enough scamming money to cheat death.

          • Yeah. I gotta agree with what you have said. I think there’s nothing much they can do actually. Even if they catch the guy, so what? My money will never be returned. Pfft! How much you got cheated again?

            I guess whatever happens here on earth, remains on earth. Just hope that guy rots in hell. That’s all I can say la.

            I feel like opening a website to bring Mudah.my and Lelong.com down. As in, a more reputable website where people can actually trust and I make sure things are monitored so there will be no scam happening! I really want to do so! So that no one will have to go through what we have been through. The feeling sucks. So much!

          • lucky im reading this blog!this guy is trying to scam ppl in mudah again and now he’s selling samsung s6. exactly the same way he did to u. i feel fishy as he’s changing diff hp number n i could recognise his voice.hopefully not many ppl is cheated dis time!

  10. Wow! The first post I read with the most four letter word ever! No less than 10! Hahaha!! I empathize with you on this one. Fuck that cheater!! And yeah, it’s really shop at your own risk at Mudah. Just like park at your own risk. Fuck them!

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